Returns & Exchanges
At GuardianDesigns OEM+, we stand by our premium fashion standards and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. We aim to ensure your fit is as precise as our design philosophy through a seamless, hassle-free return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original OEM+ packaging, ensuring all tags remain attached and the garment is in its original condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your new exchange item within 3-5 business days.